Welcome to Shared Services Connected Ltd

Payroll Administrator

Who are we?
stablished in 2013, SSCL (Shared Services Connected Limited), is a joint venture between Sopra Steria and the Cabinet Office.
We have an enviable track record in the design and delivery of large scale business support solutions including HR, Payroll, Finance, IT, Procurement and Administration for our long list of clients including The Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice, Met Police and the Home Office.

Role Overview
To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations to others.

Key Responsibilities:
• Process work in line with agreed procedures, business rules or scripts – Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
•Learn the procedures and understand parameters of producing a quality output.
•Process work to the defined level of quality.
• Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
• To schedule and prioritise allocated work on a daily basis.
• Distribute information and when required, work to the other team members or groups.
• Identify and suggest areas of improvement.
• Maintain and update information held on a database or manually.
• Support line management on any additional admin when required.
• Liaise with internal/external clients.
•Print/post data/reports/invoices daily.
• Maintain records for audit purposes.
• Ensure deadlines are met.

Essential Skills:
• Attention to detail
• Able to work in a team or other structured environment.
• Articulate and able to maintain good relationships with colleagues and clients.
• Delivers a high quality customer service in a professional manner, creating trust and confidence;
• Excellent communicator;
• Effective team player, who constantly displays commitment and flexibility;
•Assimilates and applies policies and procedures consistently;
•Accurate and timely delivery of tasks;
• Effective problem solver;
•Excellent organisational skills;
• Attention to detail in record keeping.
• Able to follow process
• Numerate.
• Ability to navigate around and understand use of relevant systems

Desirable skills:

Payroll knowledge/experience, CIPP qualified or equivalent
Experience of providing a service to a large government clients

Reasons why you should join us:
· We are big, really big. With that comes career growth opportunities – we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk about 
·  We have an enviable client list – we work with some of the biggest names out there
·  We ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count
·  Our goal is to disrupt the market, not just follow the status quo
·   Sustainability is important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions

We embrace difference as a source of creativity, innovation and competitive advantage and welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application.


Posted: 01/05/2020

Big facts

Our Services

Finance & Accounting, HR & Payroll and Procurement plus specialist Government and Police-specific services.
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Three Cherry Trees Lane,
Hemel Hempstead,

SSCL is a trading name of
Shared Services Connected Ltd
Registered in England.

Registration No.

Registered Address:
Three Cherry Trees Lane,
Hemel Hempstead,