Welcome to Shared Services Connected Ltd

Process Administrator

Are you a capable, organised and an all-round helpful and reliable individual looking for a role where you can make a real difference when delivering your work each day? If yes then we may just have the perfect role for you… read on and see what you think.
As a member of the Change & Interface team, you will be joining an engaging and friendly team. You will be responsible for overseeing and transacting a variety of admin processes, as well as responding to email queries and assisting contact centre colleagues.
We encourage personal development and employee led process improvements, and through this aim to achieve the teams targets and expand.

Key responsibilities:

  • Administrating voluntary exit schemes for multiple clients
  • Processing pension lifecycle requests on behalf of employees
  • Investigating pension discrepancies on behalf of the pension provider and liaising with them to correct.
  • Action any changes to employee pension records as required.
  • Resolve Contact Centre queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate
  • Liaise with internal/external clients

Posted: 17/01/2020

Big facts

Our Services

Finance & Accounting, HR & Payroll and Procurement plus specialist Government and Police-specific services.
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Three Cherry Trees Lane,
Hemel Hempstead,

SSCL is a trading name of
Shared Services Connected Ltd
Registered in England.

Registration No.

Registered Address:
Three Cherry Trees Lane,
Hemel Hempstead,